Shipping & Returns

Shipping

We offer free standard shipping to addresses within the United States. After your order is dispatched, tracking information is sent by email so you can follow the shipment.

Delivery timing can vary by destination and carrier conditions. Please review the tracking information sent with your order for the most current estimate.

Returns

If Aura is not right for you, you can request an eligible return within 14 days of delivery. The item should be returned in its original condition with the included components and packaging.

To start a return, email aslyamov1488@gmail.com with your order number before sending the item back. We will provide return instructions and confirm eligibility.

Damaged or defective items

If your order arrives damaged or the diffuser is not working correctly, contact us as soon as possible at aslyamov1488@gmail.com with your order number and details of the issue so we can help with the next steps.